Showroom Keyholder - Toronto
On-siteToronto, Ontario, Canada
Job Summary
Lead by example in selling VRAI's bridal and fine jewelry collections, meeting and exceeding personal and team goals while empowering the team and driving success. Open and close the showroom, ensuring completion of all operational tasks, and adhere to company policies. Provide a superior customer experience by ensuring personalized attention throughout the client journey. Work closely with virtual sales teams on clienteling, custom design projects, and team development initiatives. Participate in stretch projects that support business growth and prepare for future advancement into a Showroom Manager role. This position requires a history of selling diamonds, preferably with Certified Gemologist credentials, and full commitment to a non-traditional schedule including every Saturday and Sunday.
Required Qualifications
- Mandatory history of selling diamonds
- Proven ability to close sales in a high-volume e-commerce or retail environment
- Strong background in jewelry
- Independent
- Motivated
- Well-organized
- Exceptional writing skills
- Exceptional interpersonal communication skills
- Compassionate
- Positive
- Patient
- Highly technologically savvy
- Full commitment to a non-traditional schedule
- Available to work every Saturday and Sunday
- Physical presence at a designated VRAI facility for all scheduled work hours
- Ability to sit, stand for long periods, walk, grasp, reach with hands and arms, lift below and above shoulders, bend, twist at the waist, climb, balance, stoop, squat, kneel, crawl, talk, hear, see, use fine finger manipulation, and complete repetitive motions
- Ability to lift/carry and push/pull up to 25 pounds
- Authorization to work in the U.S.
Desired Qualifications
- Certified Gemologist from a reputable institution
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