Showroom Customer Service Representative
$49,000–$52,000 year
On-siteBellevue, Washington, United States
Job Summary
Greet customers visiting the showroom, guide them through product options like fixtures, lighting, and appliances, and support informed decision-making. Handle administrative tasks including processing orders, preparing quotes, updating customer information, and coordinating deliveries with the warehouse. Answer calls for general inquiries and assist the sales team by ensuring timely quotations and accurate order processing. Work hand-in-hand with Showroom Sales consultants to meet customer needs. This role blends in-person service, sales support, and organization to directly impact customer experience and sales success. Hours are Tuesday to Friday 8:00 a.m. to 5:00 p.m. and Saturday 10:00 a.m. to 5:00 p.m., with a rotating Monday every 4-5 weeks.
Required Qualifications
- 0-3 years of prior customer service experience preferred
- Knowledge of plumbing fixtures, lighting, and appliances preferred
- Results oriented, able to meet goals, build relationships, and enjoy a team environment
- Excellent communication for phone/in-person sales, time management and organizational skills
- Ambition to succeed and self-motivated
- General digital literacy
- Ability to multi-task
- Passion for customer service
- Ability to learn quickly
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