Shorex Staff
On-site · New York City, New York, United States
Job Summary
Serves as a sales agent for Shore Excursions aboard Princess Cruises, with responsibilities including upselling tours or additional tour products, maintaining knowledge of tour programs and sales techniques, monitoring tour status and coordinating with multiple departments, and delivering attentive, empathetic passenger service while upholding hotel policies and procedures. The role emphasizes ability to conduct financial transactions, familiarity with Microsoft products and POS systems, English language proficiency (additional languages preferred), and the motivation to excel in guest service and cruise-line standards.
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