Shopify & Omni-Channel Operations Manager
$71,000–$75,000 year
On-site · Nashville, Tennessee, United States
Job Summary
As Shopify & Omni-Channel Operations Manager, oversee the integration and ongoing optimization of our Shopify-driven omnichannel commerce stack (Shopify, IMS, POS, Faire). Lead inventory orchestration, real-time data syncing, and catalog management across platforms; optimize the Shopify backend and related apps; develop data-driven insights and reporting; troubleshoot API connections and sync delays; drive process improvements and product/content updates; manage and mentor the ecommerce team to implement optimization initiatives and successful launches. Requires deep Shopify (Plus) expertise, API/middleware experience, Faire/wholesale familiarity, strong data analytics skills, and 5+ years in Shopify ecommerce. Located in Nashville, TN.
Required Qualifications
- Deep Shopify Expertise: Proven experience managing Shopify Plus or advanced Shopify setups, including expert-level knowledge of the Shopify Admin, app ecosystem, and metafields.
- Integration Proficiency: Hands-on experience connecting and managing APIs or middleware between Shopify and POS/Wholesale platforms.
- Faire/Wholesale Experience: Direct experience managing product catalogs, order imports, and inventory syncing on Faire.
- Data Literacy: Strong analytical skills with CSV data manipulation and auditing large product datasets.
- Problem-Solver Mindset: Investigative approach to diagnosing and fixing data sync root causes.
- 5+ years of experience in Shopify Ecommerce.
- Bachelor’s Degree or equivalent experience in Business Analytics/ MIS or E-commerce/Retail Management.
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