Shopify & IT Systems Specialist
HybridEatontown, New Jersey, United States
Eatontown, New Jersey, United StatesHybridFull TimeEnterprise
Full TimeEnterprise
Job Summary
Customize Shopify themes, build automations with Flow and scripts, and manage multi-location inventory and POS ecosystems. Provide in-person and remote technical support for hardware, software, and network issues across company-wide locations. Set up devices, troubleshoot systems, and document IT processes while collaborating with external clients and internal teams via Slack and Jira. Conduct basic training on tools and best practices. Use AI tools to accelerate development and support tasks.
Required Qualifications
- Associate degree in Information Technology, Computer Science, or related field (or equivalent experience)
- 1-2 years of experience in an IT support, helpdesk, and e-commerce/Shopify role
- Hands-on experience with Shopify, including theme customization and Liquid coding
- Basic knowledge of Windows and macOS operating systems
- Comfortable using AI tools to accelerate coding, troubleshooting, and documentation
- Familiarity with networking concepts and hardware
- Excellent problem-solving and troubleshooting skills
- Entrepreneurial mindset — comfortable rolling up your sleeves, proposing new ideas, and taking on tasks at any level
- Strong communication and interpersonal skills, with the ability to work directly with external clients
- Ability to learn new technologies quickly and adapt to changing environments
- Detail-oriented with strong organizational skills
- Ability to work independently and as part of a team
Desired Qualifications
- Experience with Python and/or basic scripting/programming
- Familiarity with AWS (EC2, S3) and RESTful APIs
- Experience with Shopify Flow, Shopify Scripts, or Shopify POS
- Familiarity with Slack and Jira for team collaboration
- Familiarity with remote support tools and IT management software
- Knowledge of SaaS-based technology stacks
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