Shop Manager - Virginia Beach, VA
$5,044,000–$5,044,000 year
On-siteVirginia Beach, Virginia, United States
Job Summary
Oversee shop operations by driving labor and sales targets, ensuring compliance with health and Dutch culture standards, and maintaining QA protocols. Lead the crew through onboarding, hiring, training, coaching, and corrective actions while modeling all leadership expectations. Manage staffing levels, create shop schedules, and attend leadership meetings to communicate promotions, standard changes, and company initiatives. Identify and remediate operational problems such as maintenance needs by communicating with regional managers. Maintain a valid driver's license for necessary driving and hold a Food Handler Permit. Work a flexible schedule of at least 37 hours per week including evenings and weekends.
Required Qualifications
- Must be at least 18 years old
- Must have Dutch Bros Shop Lead experience
- No disciplinary action for the past 90 days
- Must have the desire to become an Operator
- Must obtain and maintain a Food Handler Permit/Certification
- Must be able to complete, pass and maintain mandatory certificates, training, and knowledge tests
- Must complete and pass a standard background check and MVR
- Must have a valid driver's license
- Must be available to work a minimum of 37 hours per week
- Must be available to work a flexible, ever-changing schedule that may include early mornings, evenings, and weekends
- Must be committed to the company and have a desire to grow with Dutch Bros
- Must be disciplined
- Must be patient
- Must be present
- Must be intentional
Desired Qualifications
- Must be able to effectively lead and coach others
- Must be able to model and meet all expectations of all positions under supervision
- Must be a good teammate and role model
- Must know resources and adhere to all company policies and procedures
- Must be able to communicate and prepare the crew for all upcoming specials, promotions, standard changes
- Must be able to communicate with Regional Shop Manager and/or Regional Operator and assist in identifying and remedying problems
- Must be able to find, define, and attain each individual's compelling future goals
- Must be able to create a platform for finding, defining, and attaining each individual's compelling future goals
- Must be able to create and post the shop schedules
- Must be able to lead, inspire, and develop each member of the crew
- Must be able to attend and/or host shop leadership meetings and monthly shop meetings
- Must be able to teach and prepare the crew to achieve company-wide goals and initiatives
- Must be able to communicate with the crew for all upcoming specials, promotions, standard changes
- Must be able to communicate with Regional Shop Manager and/or Regional Operator and assist in identifying and remedying problems
- Must be able to model and meet all expectations of all positions under supervision
- Must be able to be a good teammate and role model
- Must be able to know resources and adhere to all company policies and procedures
- Must be able to find, define, and attain each individual's compelling future goals
- Must be able to create a platform for finding, defining, and attaining each individual's compelling future goals
- Must be able to create and post the shop schedules
- Must be able to lead, inspire, and develop each member of the crew
- Must be able to attend and/or host shop leadership meetings and monthly shop meetings
- Must be able to teach and prepare the crew to achieve company-wide goals and initiatives
- Must be able to communicate and prepare the crew for all upcoming specials, promotions, standard changes
- Must be able to communicate with Regional Shop Manager and/or Regional Operator and assist in identifying and remedying problems
- Must be able to model and meet all expectations of all positions under supervision
- Must be able to be a good teammate and role model
- Must be able to know resources and adhere to all company policies and procedures
- Must be able to find, define, and attain each individual's compelling future goals
- Must be able to create a platform for finding, defining, and attaining each individual's compelling future goals
- Must be able to create and post the shop schedules
- Must be able to lead, inspire, and develop each member of the crew
- Must be able to attend and/or host shop leadership meetings and monthly shop meetings
- Must be able to teach and prepare the crew to achieve company-wide goals and initiatives
- Must be able to communicate and prepare the crew for all upcoming specials, promotions, standard changes
- Must be able to communicate with Regional Shop Manager and/or Regional Operator and assist in identifying and remedying problems
- Must be able to model and meet all expectations of all positions under supervision
- Must be able to be a good teammate and role model
- Must be able to know resources and adhere to all company policies and procedures
- Must be able to find, define, and attain each individual's compelling future goals
- Must be able to create a platform for finding, defining, and attaining each individual's compelling future goals
- Must be able to create and post the shop schedules
- Must be able to lead, inspire, and develop each member of the crew
- Must be able to attend and/or host shop leadership meetings and monthly shop meetings
- Must be able to teach and prepare the crew to achieve company-wide goals and initiatives
- Must be able to communicate and prepare the crew for all upcoming specials, promotions, standard changes
- Must be able to communicate with Regional Shop Manager and/or Regional Operator and assist in identifying and remedying problems
- Must be able to model and meet all expectations of all positions under supervision
- Must be able to be a good teammate and role model
- Must be able to know resources and adhere to all company policies and procedures
- Must be able to find, define, and attain each individual's compelling future goals
- Must be able to create a platform for finding, defining, and attaining each individual's compelling future goals
- Must be able to create and post the shop schedules
- Must be able to lead, inspire, and develop each member of the crew
- Must be able to attend and/or host shop leadership meetings and monthly shop meetings
- Must be able to teach and prepare the crew to achieve company-wide goals and initiatives
- Must be able to communicate and prepare the crew for all upcoming specials, promotions, standard changes
- Must be able to communicate with Regional Shop Manager and/or Regional Operator and assist in identifying and remedying problems
- Must be able to model and meet all expectations of all positions under supervision
- Must be able to be a good teammate and role model
- Must be able to know resources and adhere to all company policies and procedures
- Must be able to find, define, and attain each individual's compelling future goals
- Must be able to create a platform for finding, defining, and attaining each individual's compelling future goals
- Must be able to create and post the shop schedules
- Must be able to lead, inspire, and develop each member of the crew
- Must be able to attend and/or host shop leadership meetings and monthly shop meetings
- Must be able to teach and prepare the crew to achieve company-wide goals and initiatives
- Must be able to communicate and prepare the crew for all upcoming specials, promotions, standard changes
- Must be able to communicate with Regional Shop Manager and/or Regional Operator and assist in identifying and remedying problems
- Must be able to model and meet all expectations of all positions under supervision
- Must be able to be a good teammate and role model
- Must be able to know resources and adhere to all company policies and procedures
- Must be able to find, define, and attain each individual's compelling future goals
- Must be able to create a platform for finding, defining, and attaining each individual's compelling future goals
- Must be able to create and post the shop schedules
- Must be able to lead, inspire, and develop each member of the crew
- Must be able to attend and/or host shop leadership meetings and monthly shop meetings
- Must be able to teach and prepare the crew to achieve company-wide goals and initiatives
- Must be able to communicate and prepare the crew for all upcoming specials, promotions, standard changes
- Must be able to communicate with Regional Shop Manager and/or Regional Operator and assist in identifying and remedying problems
- Must be able to model and meet all expectations of all positions under supervision
- Must be able to be a good teammate and role model
- Must be able to know resources and adhere to all company policies and procedures
- Must be able to find, define, and attain each individual's compelling future goals
- Must be able to create a platform for finding, defining, and attaining each individual's compelling future goals
- Must be able to create and post the shop schedules
- Must be able to lead, inspire, and develop each member of the crew
- Must be able to attend and/or host shop leadership meetings and monthly shop meetings
- Must be able to teach and prepare the crew to achieve company-wide goals and initiatives
- Must be able to communicate and prepare the crew for all upcoming specials, promotions, standard changes
- Must be able to communicate with Regional Shop Manager and/or Regional Operator and assist in identifying and remedying problems
- Must be able to model and meet all expectations of all positions under supervision
- Must be able to be a good teammate and role model
- Must be able to know resources and adhere to all company policies and procedures
- Must be able to find, define, and attain each individual's compelling future goals
- Must be able to create a platform for finding, defining, and attaining each individual's compelling future goals
- Must be able to create and post the shop schedules
- Must be able to lead, inspire, and develop each member of the crew
- Must be able to attend and/or host shop leadership meetings and monthly shop meetings
- Must be able to teach and prepare the crew to achieve company-wide goals and initiatives
- Must be able to communicate and prepare the crew for all upcoming specials, promotions, standard changes
- Must be able to communicate with Regional Shop Manager and/or Regional Operator and assist in identifying and remedying problems
- Must be able to model and meet all expectations of all positions under supervision
- Must be able to be a good teammate and role model
- Must be able to know resources and adhere to all company policies and procedures
- Must be able to find, define, and attain each individual's compelling future goals
- Must be able to create a platform for finding, defining, and attaining each individual's compelling future goals
- Must be able to create and post the shop schedules
- Must be able to lead, inspire, and develop each member of the crew
- Must be able to attend and/or host shop leadership meetings and monthly shop meetings
- Must be able to teach and prepare the crew to achieve company-wide goals and initiatives
- Must be able to communicate and prepare the crew for all upcoming specials, promotions, standard changes
- Must be able to communicate with Regional Shop Manager and/or Regional Operator and assist in identifying and remedying problems
- Must be able to model and meet all expectations of all positions under supervision
- Must be able to be a good teammate and role model
- Must be able to know resources and adhere to all company policies and procedures
- Must be able to find, define, and attain each individual's compelling future goals
- Must be able to create a platform for finding, defining, and attaining each individual's compelling future goals
- Must be able to create and post the shop schedules
- Must be able to lead, inspire, and develop each member of the crew
- Must be able to attend and/or host shop leadership meetings and monthly shop meetings
- Must be able to teach and prepare the crew to achieve company-wide goals and initiatives
- Must be able to communicate and prepare the crew for all upcoming specials, promotions, standard changes
- Must be able to communicate with Regional Shop Manager and/or Regional Operator and assist in identifying and remedying problems
- Must be able to model and meet all expectations of all positions under supervision
- Must be able to be a good teammate and role model
- Must be able to know resources and adhere to all company policies and procedures
- Must be able to find, define, and attain each individual's compelling future goals
- Must be able to create a platform for finding, defining, and attaining each individual's compelling future goals
- Must be able to create and post the shop schedules
- Must be able to lead, inspire, and develop each member of the crew
- Must be able to attend and/or host shop leadership meetings and monthly shop meetings
- Must be able to teach and prepare the crew to achieve company-wide goals and initiatives
- Must be able to communicate and prepare the crew for all upcoming specials, promotions, standard changes
- Must be able to communicate with Regional Shop Manager and/or Regional Operator and assist in identifying and remedying problems
- Must be able to model and meet all expectations of all positions under supervision
- Must be able to be a good teammate and role model
- Must be able to know resources and adhere to all company policies and procedures
- Must be able to find, define, and attain each individual's compelling future goals
- Must be able to create a platform for finding, defining, and attaining each individual's compelling future goals
- Must be able to create and post the shop schedules
- Must be able to lead, inspire, and develop each member of the crew
- Must be able to attend and/or host shop leadership meetings and monthly shop meetings
- Must be able to teach and prepare the crew to achieve company-wide goals and initiatives
- Must be able to communicate and prepare the crew for all upcoming specials, promotions, standard changes
- Must be able to communicate with Regional Shop Manager and/or Regional Operator and assist in identifying and remedying problems
- Must be able to model and meet all expectations of all positions under supervision
- Must be able to be a good teammate and role model
- Must be able to know resources and adhere to all company policies and procedures
- Must be able to find, define, and attain each individual's compelling future goals
- Must be able to create a platform for finding, defining, and attaining each individual's compelling future goals
- Must be able to create and post the shop schedules
- Must be able to lead, inspire, and develop each member of the crew
- Must be able to attend and/or host shop leadership meetings and monthly shop meetings
- Must be able to teach and prepare the crew to achieve company-wide goals and initiatives
- Must be able to communicate and prepare the crew for all upcoming specials, promotions, standard changes
- Must be able to communicate with Regional Shop Manager and/or Regional Operator and assist in identifying and remedying problems
- Must be able to model and meet all expectations of all positions under supervision
- Must be able to be a good teammate and role model
- Must be able to know resources and adhere to all company policies and procedures
- Must be able to find, define, and attain each individual's compelling future goals
- Must be able to create a platform for finding, defining, and attaining each individual's compelling future goals
- Must be able to create and post the shop schedules
- Must be able to lead, inspire, and develop each member of the crew
- Must be able to attend and/or host shop leadership meetings and monthly shop meetings
- Must be able to teach and prepare the crew to achieve company-wide goals and initiatives
- Must be able to communicate and prepare the crew for all upcoming specials, promotions, standard changes
- Must be able to communicate with Regional Shop Manager and/or Regional Operator and assist in identifying and remedying problems
- Must be able to model and meet all expectations of all positions under supervision
- Must be able to be a good teammate and role model
- Must be able to know resources and adhere to all company policies and procedures
- Must be able to find, define, and attain each individual's compelling future goals
- Must be able to create a platform for finding, defining, and attaining each individual's compelling future goals
- Must be able to create and post the shop schedules
- Must be able to lead, inspire, and develop each member of the crew
- Must be able to attend and/or host shop leadership meetings and monthly shop meetings
- Must be able to teach and prepare the crew to achieve company-wide goals and initiatives
- Must be able to communicate and prepare the crew for all upcoming specials, promotions, standard changes
- Must be able to communicate with Regional Shop Manager and/or Regional Operator and assist in identifying and remedying problems
- Must be able to model and meet all expectations of all positions under supervision
- Must be able to be a good teammate and role model
- Must be able to know resources and adhere to all company policies and procedures
- Must be able to find, define, and attain each individual's compelling future goals
- Must be able to create a platform for finding, defining, and attaining each individual's compelling future goals
- Must be able to create and post the shop schedules
- Must be able to lead, inspire, and develop each member of the crew
- Must be able to attend and/or host shop leadership meetings and monthly shop meetings
- Must be able to teach and prepare the crew to achieve company-wide goals and initiatives
- Must be able to communicate and prepare the crew for all upcoming specials, promotions, standard changes
- Must be able to communicate with Regional Shop Manager and/or Regional Operator and assist in identifying and remedying problems
- Must be able to model and meet all expectations of all positions under supervision
- Must be able to be a good teammate and role model
- Must be able to know resources and adhere to all company policies and procedures
- Must be able to find, define, and attain each individual's compelling future goals
- Must be able to create a platform for finding, defining, and attaining each individual's compelling future goals
- Must be able to create and post the shop schedules
- Must be able to lead, inspire, and develop each member of the crew
- Must be able to attend and/or host shop leadership meetings and monthly shop meetings
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