Shop Leader - Ballston
$45,656–$45,656 year
On-site · Arlington, Virginia, United States
Job Summary
Shop Leader at Ballston responsible for managing daily shop operations, providing direct leadership during shifts, ensuring exceptional guest experiences, and upholding CYM standards. Roles include leading front-of-house or kitchen supervision on some shifts, maintaining safety and cleanliness, handling cash procedures, coordinating training and coaching through VIBE Ups, and collaborating with management to foster a positive, efficient work environment. Requirements include 1-2 years in a shift-leader or keyholder role and ServSafe Manager’s Food Safety Certification. Hourly wage $21.95 plus tips (overall pay with tips commonly $29-31/hour). Benefits include health, dental, vision, 401k match, paid vacation and parental leave, staff meals, and growth opportunities. Strong emphasis on leadership, customer experience, teamwork, and adherence to food safety and company standards. Ballston, VA location; on-site regional operations with no remote work indicated.
Required Qualifications
- Have 1-2 years experience in a shift leader or keyholder role
- ServeSafe Manager’s Food Safety Certification
- Hospitality-oriented and passion for guest experience
- Ability to take initiative and lead
- Strong leadership and coaching skills
- Flexible shifts including weekends and holidays
- Background check required
- Proven communication and teamwork skills
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