Shop Lead - Crystal Lake, IL
On-siteCrystal Lake, Illinois, United States
Crystal Lake, Illinois, United StatesOn-siteFull TimeSenior LevelLarge
Full TimeSenior LevelLarge
Job Summary
Manage inventory, ensure proper Broista and Shift Lead role expectations are met, and assist the Shop Manager with flow checks. Model core values of Speed, Quality, and Service while serving as a source of information and voice within the management circle for all shop employees. Maintain proper inventory levels, attend mandatory meetings, and adhere to all company policies and procedures. This role requires a minimum of 37 hours per week with availability for early mornings, evenings, and weekends. Candidates must have performed at least 10 shifts as a Shift Lead, hold a valid driver's license, and possess a Food Handler Permit.
Required Qualifications
- Must have performed a minimum of 10 shifts as a Shift Lead at Dutch Bros
- No disciplinary action for the past 90 days
- Must have the desire to become a Dutch Bros Operator
- A prerequisite to employment is to obtain and maintain a Food Handler Permit/Certification as required based on state/local regulations
- Ability to complete, pass and maintain mandatory certificates, training, and knowledge tests under the Dutch Bros required standards for company policies and federal, state, and/or local regulations
- Completion and passing of standard background check and MVR required
- Must have a valid driver's license
- Proof of insurance
- Availability to work a minimum of 37 hours per week
- Availability to work a flexible, ever-changing schedule that may include early mornings, evenings, and weekends
- Must demonstrate all Broista and Shift-Lead Levels of Leadership expectations (anchors and level-up arrows)
- Have upstanding work-life harmony
- Be disciplined in the little things
- The desire to want more for yourself and others
- The ability to take feedback well
- Ask questions and listen attentively
- Be aware of the group dynamic and the impact of your words and actions
- Adhere to all company policies and procedures as laid out in the Field Guides and Employee Handbook
- Constant standing/walking, up to 10 hours at a time
- Occasional stooping, kneeling, or crawling
- Occasional pushing, pulling, lifting, or carrying up to 65 lbs
- Possible exposure to extreme heat and/or cold temperatures
- Occasional ascending or descending on ladders and ramps
- Frequent, continual, intermittent flexing, or rotation of the wrist(s) and spine
- Constant clarity of vision at near and/or far distances
- Constant cash handling requiring mental math
- Constant talking, expressing, or exchanging ideas by means of verbal communication
- Relocation compensation upon acceptance of a job offer that requires them to move
Desired Qualifications
- Must be able to effectively lead and coach others
- Must be available for weekend shifts
- Must be able to lift 50 lbs
- Valid driver's license
- Order to Cash
- Procure to Pay
- Supply Chain
- Customers
- Suppliers
- Bachelor's degree
- Risk Identification
- Business Acumen
- Time Management
- Stakeholder Management
- Excellent verbal and written communication skills
- Demonstrated leadership in cross-functional teams
- Strong attention to detail
- Helping customers gives you energy
- Get charged up by interacting with others
- You believe that food is central to our lives
- Passionate about excellence
- If you have a smile to share, we'd love to have you
- We want amazing humans
- Must be able to lift 65 lbs
- Possible exposure to extreme heat and/or cold temperatures
- Occasional ascending or descending on ladders and ramps
- Frequent, continual, intermittent flexing, or rotation of the wrist(s) and spine
- Constant clarity of vision at near and/or far distances
- Constant cash handling requiring mental math
- Constant talking, expressing, or exchanging ideas by means of verbal communication
- Relocation compensation upon acceptance of a job offer that requires them to move
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