Shop Foreman- Raleigh
$60,000–$83,200 year
On-siteRaleigh, North Carolina, United States
Raleigh, North Carolina, United StatesOn-siteFull Time$60,000–$83,200 yearHigh School Or EquivalentMedium
Full TimeHigh School Or EquivalentMedium
Job Summary
Direct the day-to-day activities of the service department employees while enforcing company policies, safety requirements, and facility safety practices. Produce estimates for customer repairs, assist in hiring new personnel, and conduct monthly safety inspections and department meetings. Manage operating expenses, review productivity results with staff, and provide technical assistance and training to service department employees. Carry out disciplinary actions as needed and ensure a safe work environment with adherence to federal, state, and local regulations.
Required Qualifications
- High School Diploma or GED
- Minimum two years' experience as a technician or customer service representative and/or equivalent experience in a service-related industry
- Possess strong managerial and organizational skills
- Excellent Communication skills both oral and written
- Must be committed to 100% customer satisfaction
- Must have the ability to motivate subordinate employees, and be involved in their career development
- Must have an enthusiasm for training
- Must be able to manage customer expectations, lead direct reports and be flexible with both while meeting objectives
- Excellent computer skills and familiarity with all Microsoft Office products and software
- Must be able to fulfill essential job functions in a consistent state of alertness and safe manner
- Must be able to lift 10 lbs
- Must be able to lift 33 lbs
- Must be able to lift 50 lbs
- Must be able to lift over 50 lbs
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