Shop Assistant -Irene

Job Summary

Required Qualifications

• •Matric or NQF equivalent
• •Microsoft Office Suite
• •2-5 years Retail experience
• •Communicate effectively in English
• •Communication (Listening, oral, oral presentation, written)
• •Work Standards (Setting high goals or standards of performance for self and organization)
• •Tolerance for Stress (perform under pressure)
• •Energy (maintain a high activity level)
• •Initiative (self-starting, take action to achieve goals beyond what is necessarily called for)
• •Administrative Orientation (personal satisfaction from administrative performance and responsibilities)
• •Integrity(maintaining social, ethical and organizational norms in job)
• •Sales Ability/Persuasiveness (utilizing appropriate interpersonal styles and methods of communication to gain agreement or acceptance of an idea, plan, activity or product from clientele)
• •Rapport Building (initial and continuing impact. The ability to meet people easily and to be liked; to get along well with people and to put them at ease; and to quickly build rapport through proactive development of close relationships)
• •Negotiation (communicate data or arguments in a manner that gains agreement or acceptance)
• •Resilience (handling disappointment and rejection while maintaining effectiveness)
• •Independence (taking action on one's own rather than the influence of others)
• •Oral Fact finding (gathering information for decision-making through questioning)
• •Professional Proficiency (level of performance in professional area)
• •Self-development Orientation (initiates action to improve skills and performance)

Desired Qualifications

• •Have expert product knowledge of all products
• •Maintain market trends and ensure that team member (s) are utilizing proper sales and service techniques
• •Provide customers with up to date advise and general knowledge of our Product and Environment
• •Build and motivate yourself and brand, ensuring enthusiastic liaising between customers, third parties and staff whom are assisting with the brand
• •Respecting fellow colleagues, third party input an ideas, leading to teamwork, rendering passionate and extraordinary customer service
• •Ensure personal development through attending and highlighting meaningful training & development initiatives
• •Self-motivated
• •Ability to work with minimal supervision
• •Maintain a professional attitude and attire at all times
• •A positive attitude and a desire to promptly resolve potential customer issues or complaints
• •Passionate about Faithful to Nature's ethos and delivering exceptional customer service
• •Have a smile to share