Ships Agency Operator Port Hedland
$31,200–$31,200 year
On-sitePort Hedland, Western Australia, Australia
Port Hedland, Western Australia, AustraliaOn-siteFull Time$31,200–$31,200 yearMarine ServicesEnterprise
Full TimeEnterpriseMarine Services
Job Summary
Coordinate vessel operations from planning arrivals to berthing and departures while accurately inputting data into systems like SEDNA, Excel, and Teams. Handle high volumes of emails and board vessels to assist with operations, requiring comfort with heights and transfers by boat within the harbour. Collaborate with international crews and stakeholders to manage confidential data and promptly rectify issues through clear communication channels. Work on a rotating shift pattern to accommodate operational requirements in Port Hedland, the world's largest bulk export port.
Required Qualifications
- Strong computer skills
- Exceptional understanding and application of email etiquette
- Excellent customer services
- Comfortable with heights
- Willing to board vessels
- Ability to work on a rotating shift pattern
- Willing to work overtime when necessary
- Five (5) traits that could aid in a Ship Agency Operator role (to be listed in cover letter)
Desired Qualifications
- Attention to Detail
- Clear Communication
- Adaptability
- Self-Motivated & Proactive
- Independent & Trustworthy
- Analytical & Forward Thinking
- Organised & Stress-Resilient
- Willing to Learn & Take Feedback
- Business Acumen
- Resonance with one of the Port Services DNA Hallmarks (Winning, Accountable, Sustainability, Brave, Curious)
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