Shinola Retail Key Holder - San Francisco

Exceed revenue targets by providing consistent guest experience that exhibits hospitality in every interaction while executing Brand Experience standards. Facilitate guest repairs, lead experience standards through coaching, and leverage KPIs to motivate the team and drive performance. Utilize Sales Force to maintain detailed client profiles, execute brand outreach strategies, and build long-term relationships. Support store operations by enforcing company programs, managing visual merchandising standards, monitoring supply levels, and controlling expenses. Adhere to loss prevention, shipping guidelines, and all policies and procedures. Participate in monthly training and support the Store Manager with conflict resolution and development.