Shift Supervisor

Lead shop operations as the on-duty supervisor during assigned shifts, ensuring consistent execution of brand standards, recipes, and operating procedures. Assign tasks, manage workflow, and provide direction to team members while monitoring production, service flow, and staffing levels. Serve as the designated Person in Charge for food safety, overseeing compliance with sanitation regulations, food temperatures, and proper handling practices. Resolve guest concerns professionally and reinforce service expectations. Train and coach team members on job duties and safety protocols. Ensure shop cleanliness across production, guest areas, and restrooms, including assigned cleaning tasks. Follow cash handling procedures and loss prevention protocols. Work flexible schedules including early mornings, nights, weekends, and holidays in a fast-paced environment.