Shift Supervisor
On-siteSacramento, California, United States
Job Summary
Conduct daily shop operations as the on-duty leader, ensuring consistent execution of Krispy Kreme brand standards, recipes, and procedures. Assign tasks, manage workflow, and monitor production, service flow, and staffing levels while addressing operational issues and escalating concerns to management. Serve as the designated Person in Charge for food safety, enforcing sanitation, health department regulations, and proper food handling practices. Ensure a friendly, welcoming guest experience by resolving concerns professionally and reinforcing service standards. Train and coach team members on job duties, safety, and operational standards while modeling professionalism and teamwork. Follow cash handling procedures, oversee registers, and ensure adherence to security and loss prevention protocols. Maintain shop cleanliness and organization throughout production, guest areas, and restrooms. Work flexible schedules including early mornings, nights, weekends, and holidays in a fast-paced environment.
Required Qualifications
- Previous food service, retail, or hospitality experience
- Knowledge of food safety and sanitation practices
- Ability to lead and direct team members during a shift
- Ability to work flexible schedules, including early mornings, nights, weekends, and holidays
- Ability to work in a fast-paced, team-oriented environment
Desired Qualifications
- Leadership experience
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