Shift Supervisor

Oversee daily shop operations as the on-duty leader, ensuring consistent execution of brand standards, recipes, and procedures. Direct team members by assigning tasks, managing workflow, and monitoring production, service flow, and staffing levels. Serve as the designated Person in Charge for food safety, verifying compliance with sanitation regulations, monitoring temperatures, and taking corrective action when standards are not met. Resolve guest concerns professionally while reinforcing service expectations and maintaining cleanliness across all shop areas. Train and coach staff on job duties, safety protocols, and operational standards. Manage cash handling procedures, register oversight, and shift change processes in adherence to security and loss prevention guidelines. Work variable schedules including early mornings, nights, weekends, and holidays in a fast-paced, team-oriented environment.