Shift Supervisor

Act as the on-duty leader responsible for shop operations during assigned shifts, ensuring consistent execution of Krispy Kreme brand standards, recipes, and operating procedures. Assign tasks, manage workflow, and provide direction to team members while monitoring production, service flow, and staffing levels. Serve as the designated Person in Charge for food safety, overseeing compliance with sanitation regulations, food temperatures, and proper handling practices. Resolve guest concerns professionally and reinforce service standards, accuracy, and speed of service expectations. Ensure shop cleanliness throughout production, guest, and support areas, including surface sanitizing, floor maintenance, and restocking. Follow cash handling procedures and loss prevention protocols. Work flexible schedules including early mornings, nights, weekends, and holidays. Previous food service, retail, or hospitality experience required; food safety certification preferred.