Shift Supervisor
On-siteRoseville, California, United States
Job Summary
Act as the on-duty leader responsible for shop operations, ensuring consistent execution of brand standards, recipes, and procedures. Assign tasks, manage workflow, and monitor production, service flow, and staffing levels while addressing operational issues. Serve as the designated Person in Charge for food safety, monitoring temperatures, sanitation, and proper food handling practices. Ensure a welcoming guest experience by assisting with service, resolving concerns, and reinforcing accuracy and speed expectations. Lead team training on job duties, safety, and operational standards while modeling professionalism and positive behaviors. Perform and assign cleaning tasks including sanitizing surfaces, sweeping floors, restocking areas, and maintaining restroom cleanliness. Follow cash handling procedures, oversee registers, and adhere to security and loss prevention protocols. Work flexible schedules including early mornings, nights, weekends, and holidays in a fast-paced environment.
Required Qualifications
- Previous food service, retail, or hospitality experience
- Knowledge of food safety and sanitation practices
- Ability to lead and direct team members during a shift
- Ability to work flexible schedules, including early mornings, nights, weekends, and holidays
- Ability to work in a fast-paced, team-oriented environment
- Ability to maintain regular and predictable attendance
- Ability to maintain awareness of shop operations and priorities
- Ability to make timely decisions and address issues during the shift
- Ability to follow and enforce food safety and operational procedures
- Ability to communicate clearly and professionally
- Ability to manage normal workplace stress
- Standing and walking for extended periods during the shift
- Lifting and carrying ranges: 0–10 lbs: Frequent; 11–25 lbs: Occasional to Frequent; 26–50 lbs: Occasional with assistance; 51–75 lbs: Seldom; team-lift only
- Pushing and pulling approximately 10–40 lbs of force occasionally
- Frequent use of hands for repetitive tasks and equipment operation
- Exposure to heat (production areas), noise, wet or slippery surfaces, and cleaning chemicals
Desired Qualifications
- Leadership experience
- Food safety certification
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