Shift Supervisor

Lead shop operations as the on-duty supervisor during assigned shifts, ensuring consistent execution of brand standards, recipes, and operating procedures. Assign tasks, manage workflow, and monitor production, service flow, and staffing levels while addressing operational issues and escalating concerns to management. Serve as the designated Person in Charge for food safety, enforcing sanitation regulations, monitoring food temperatures, and taking corrective action when standards are not met. Ensure a friendly guest experience by assisting with service, resolving concerns professionally, and reinforcing speed expectations. Train and coach team members on job duties, safety, and operational standards while modeling positive leadership behaviors. Maintain shop cleanliness and organization throughout production, guest, and support areas, including assigned cleaning tasks and side work. Follow cash handling procedures, oversee registers, and adhere to security and loss prevention protocols. Work flexible schedules including early mornings, nights, weekends, and holidays in a fast-paced environment.