Shift Supervisor
On-siteFresno, California, United States
Job Summary
Act as the on-duty leader responsible for shop operations during assigned shifts, ensuring consistent execution of Krispy Kreme brand standards, recipes, and operating procedures. Assign tasks, manage workflow, and provide direction to team members while monitoring production, service flow, and staffing levels. Serve as the designated Person in Charge for food safety, overseeing compliance with sanitation regulations, food temperatures, and proper handling practices. Address operational issues, resolve guest concerns professionally, and enforce service standards for accuracy and speed. Ensure shop cleanliness throughout production and guest areas, including surface sanitizing, floor maintenance, and restocking. Follow cash handling procedures, register oversight, and loss prevention protocols. Work variable schedules including early mornings, nights, weekends, and holidays in a fast-paced environment.
Required Qualifications
- Previous food service, retail, or hospitality experience
- Knowledge of food safety and sanitation practices
- Ability to lead and direct team members during a shift
- Ability to work flexible schedules, including early mornings, nights, weekends, and holidays
- Ability to work in a fast-paced, team-oriented environment
- Ability to maintain regular and predictable attendance
Desired Qualifications
- Leadership experience
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