Shift Supervisor

Supervises open and close activities during non-service hours and provides work direction to crew members. Addresses performance problems requiring immediate attention, monitors product quality, and follows store cleaning and service line organization plans. Controls labor usage against sales readings, minimizes waste to manage food cost, and ensures time card accuracy and wage/hour compliance. Follows all operational procedures, safety policies, and preventative maintenance schedules while adhering to dress code and cash control policies. Assists in training and cross-training of positional skills as directed by the unit manager.