Shift Supervisor
On-siteCalcutta, Ohio, United States
Job Summary
Lead shift operations by supervising team member activities to ensure standards for people, product, cleanliness, and guest experience are met. Provide ongoing direction, train new staff using PTS and feedback binders, and assist the Restaurant Manager in recruitment, retention, and driving sales. Enforce all operating standards, cash procedures, and health and safety policies while resolving guest complaints and maintaining optimal service levels. Complete required shift documentation, including waste records and pre-rush checklists, and escalate issues to management. Work various positions during busy periods, requiring continuous standing and occasional lifting of supplies.
Required Qualifications
- Must be 16 years of age or older
- Ability to stand for long periods of time without a break
- Continuous standing on tiled surfaces for all tasks
- Frequent reaching above waist, chest, and shoulder level, as well as below waist level
- Frequent to continuous need for manual dexterity of both hands (handling, gripping, fine finger control, etc.)
- Frequent hip flexion while walking for all tasks
- Occasional lifting of boxes of supplies/products weighing from <5 – 50 lbs. vertically from floor to knuckle height
- Occasional lifting of milk crates weighing between 5 – 30 lbs. vertically from floor to knuckle height, knuckle to shoulder height, or from fridge to counter height
- Frequent exposure to cold/below freezing and high heat temperatures (walk-in refrigerator and freezers, ovens)
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