Shift Supervisor

Shift Supervisor at The Coffee Bean & Tea Leaf leads store shifts, runs operations, coaches and trains team members, and drives sales and service performance while ensuring guest satisfaction and safety. Responsibilities include leading by example, managing daily store tasks, sharing product knowledge, engaging with guests and the local community, and upholding CBTL’s core values (FROTH: Friendliness, Respect, Ownership, Teamwork, Honesty) to build a strong store presence. The role focuses on people leadership, coaching, training, maintaining store standards, and contributing to a positive, high-performing team environment.