Shift Supervisor - Starbucks
On-siteVauxhall, New Jersey, United States
Job Summary
Lead shift operations by ensuring team members provide exceptional customer service, thoroughly complete job duties, and adhere to all brand standards and food safety requirements. Direct team activities, assist in training new hires, and monitor compliance with cash handling policies. Operate the point-of-sale system to process payments, manage opening, daily, and closing procedures, and execute kitchen tasks including prep, cooking, and cleaning. Stock, sanitize equipment, and actively cross-sell products while resolving customer complaints. Maintain knowledge of available services and report observations to plaza leadership. Available for flexible scheduling including days, nights, weekends, and holidays.
Required Qualifications
- Cash handling and customer service experience
- Able to stand and walk for an extended period of time
- Frequently bend, twist, lift and carry at least 40 pounds
- Ability to speak, read and comprehend instructions, short correspondence, and policy documents
- Ability to converse comfortably with customers
- Available to work a flexible schedule including days, nights, weekends, and holidays
- Ability to maintain regular and consistent attendance and punctuality
Desired Qualifications
- Shift supervisor or leadership experience
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