Shift Supervisor - Starbucks
On-siteSouth Orange, New Jersey, United States
Job Summary
Lead shift operations by ensuring team members provide exceptional customer service, thoroughly complete job duties, and follow all brand standards and food safety requirements. Manage team activities, assist in training new hires, and monitor compliance with cash handling policies. Operate the point-of-sale system, process payments, and execute kitchen tasks including prep, cooking, and cleaning. Stock, sanitize workstations, and actively cross-sell products while maintaining knowledge of available offerings. Inform plaza leadership of any observed concerns or problems. Requires cash handling and customer service experience, with a flexible schedule including days, nights, weekends, and holidays. Available to work extended periods standing, walking, and lifting up to 40 pounds.
Required Qualifications
- Cash handling and customer service experience
- Able to stand and walk for an extended period of time
- Frequently bend, twist, lift and carry at least 40 pounds
- Ability to speak, read and comprehend instructions, short correspondence, and policy documents
- Ability to converse comfortably with customers
- Available to work a flexible schedule including days, nights, weekends, and holidays
- Ability to maintain regular and consistent attendance and punctuality
Desired Qualifications
- Shift supervisor or leadership experience
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