Shift Supervisor - Starbucks
On-siteKenilworth, New Jersey, United States
Job Summary
Lead shift operations by ensuring team members provide exceptional customer service, thoroughly complete job duties, and follow all brand standards and food safety requirements. Guide newly hired team members through training while monitoring compliance with cash handling policies. Operate the point-of-sale system to process payments, manage opening, daily, and closing procedures, and execute kitchen tasks including prepping, cooking, and cleaning. Actively cross-sell products, maintain knowledge of available items, and inform plaza leadership of any concerns. Requires cash handling and customer service experience, with the ability to stand, walk, and lift up to 40 pounds. Available to work a flexible schedule including days, nights, weekends, and holidays.
Required Qualifications
- Cash handling and customer service experience
- Able to stand and walk for an extended period of time
- Frequently bend, twist, lift and carry at least 40 pounds
- The ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
- Available to work a flexible schedule including days, nights, weekends, and holidays
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
Desired Qualifications
- Shift supervisor or leadership experience
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