Shift Supervisor - Retail
On-siteSouth Orange, New Jersey, United States
Job Summary
Lead shift operations by ensuring team members provide exceptional customer service, thoroughly complete job duties, and adhere to all brand standards and food safety requirements. Manage team activities, assist in training new hires, and monitor compliance with cash handling policies. Operate the point-of-sale system to process payments, complete opening, daily, and closing procedures, and actively cross-sell products. Execute kitchen tasks including prepping, cooking, and cleaning, while maintaining proper food handling and equipment sanitation. Inform plaza leadership of any observed concerns or problems. Available to work a flexible schedule including days, nights, weekends, and holidays.
Required Qualifications
- Cash handling and customer service experience
- Able to stand and walk for an extended period of time
- Frequently bend, twist, lift and carry at least 40 pounds
- Ability to speak, read and comprehend instructions, short correspondence, and policy documents
- Ability to converse comfortably with customers
- Available to work a flexible schedule including days, nights, weekends, and holidays
- Maintain regular and consistent attendance and punctuality
Desired Qualifications
- Shift supervisor or leadership experience
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