Shift Supervisor

Shift Supervisor responsible for leading a hospitality team to deliver exceptional guest service each shift. Key duties include coaching and motivating staff, making quick decisions to address guest needs, performing expo duties during busy periods, enforcing cash handling procedures and daily closeouts, ensuring building safety at night, and communicating clearly with guests and colleagues. The role requires strong leadership, excellent communication, ability to adapt to varying shifts (including evenings and weekends), attention to detail, a professional appearance, and a commitment to safety and service standards. The position emphasizes teamwork, accountability, and development of staff to maintain a seamless guest experience.