Shift Supervisor (Full Time)
$198,000–$198,000 year
On-siteReno, Nevada, United States
Job Summary
Supervise store staff and manage sales floor operations in the absence of a manager, ensuring customer service remains the top priority while driving sales goals and KPIs. Hold store keys for opening and closing, process returns and exchanges, and authorize promotional discounts without management oversight. Manage rest and meal break schedules, monitor inventory and merchandise displays, and escalate performance concerns to the Store Manager. Check bags, monitor fitting rooms, and ensure compliance with all LP policies while maintaining a professional environment. This role requires weekend availability, including two store closings per week, and full training completion.
Required Qualifications
- Must be available to work weekends (Friday, Saturday, and Sunday)
- Must commit to two store closings per week, including one being Friday or Saturday
- Ability to utilize retail POS System & Inventory Scanner
- Must be able to make change using American Monetary units
- Ability to carry out detailed tasks and projects with minimal direction or supervision
- Strong interpersonal skills and ability to build positive working relationships
- Completion of the Shift Supervisor three month training program
- Requires ability to lift large and heavy packages and boxes rapidly and constantly
- Able to reach overhead, bend, kneel, and carry product
- The ability to stand/walk for extended periods of time
- Must have ability to safely lift 50 lbs. without restrictions
- Able to regularly perform store maintenance items: sweep, vacuum, empty trash, clean
- Ability to use and climb ladders and/or step stools
- Requires ability to perform repetitive motions
- The ability to use caution when dealing with difficult customers, houseless and/or transients and avoid confrontations
- Must be at least 18 years old
Desired Qualifications
- At least 1 year of key holder experience in a retail setting preferred
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