Shift Supervisor - Full-Time
On-siteNew York, United States
Job Summary
Oversee service flow, manage inventory, and ensure safety, cleanliness, and quality standards while executing operational support duties like ordering and cash handling. Strategically deploy staff, monitor breaks, and address guest concerns to uphold exceptional hospitality and beverage preparation protocols. Facilitate new team member onboarding, provide guidance on menu offerings, and lead sustainability initiatives through active team engagement. Prepare and serve high-quality food and beverages while modeling Omotenashi and fostering a culture of continuous learning via tastings and training. Report incidents per protocol and maintain compliance with all safety and company standards.
Required Qualifications
- 6 months to 1 year of supervisory experience or experience in team leadership
- Completed Blue Bottle Academy's Barista training and validation program or will complete it within 90 days post-hire
- Existing Food Safety Certification required for the state you will be working in and for your specific role, or will obtain it within 30 days post-hire
- Basic math and computer skills
- A flexible schedule and are available to work mornings, evenings, weekends, and holidays
- Eligible to work in the United States and 18 years of age or older
- Ability to stand and walk for long periods of time
- Use of hands to reach, grip, turn, and perform precision work
- As needed, squat, bend, twist, and reach for items below waist level or above shoulders
- Ability to lift, push/pull, carry, and/or move up to 50 pounds
- As needed, climb ladders, stairs, ramps, and uneven floors and/or surfaces
- Ability to smell and taste
- Ability to listen and speak
- Exposure to environmental conditions, including elevated temperatures from food and beverage preparation equipment, and cooler temperatures in refrigerated spaces
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