SHIFT SUPERVISOR

Lead, guide, and support team members during shifts to ensure efficient operations while serving as the first point of contact for guest concerns and complaints. Delegate tasks, oversee project completion, and resolve guest issues in a timely, professional manner by demonstrating game usage and facility features. Identify operational weaknesses, address staffing challenges, and enforce company policies to maintain a safe, clean environment. Collaborate with the General Manager on performance assessments, support staff training, and implement updated procedures. Remain vigilant regarding security risks and theft, taking appropriate action per guidelines. Requires high school diploma, six months as a Senior Arcade Attendant, and leadership skills. Full-time role with competitive compensation and benefits.