Shift Supervisor
On-site · Sydney, New South Wales, Australia
Job Summary
Shift Supervisor at Europcar Mobility Group in Sydney, AU. The role supports the Station Manager to exceed financial targets and KPIs by optimising revenue growth and profitability, control station costs within budgets, promote Europcar services locally, and ensure exceptional customer service. Responsibilities include assisting with revenue and KPI targets, preparing accurate performance reports (daily/weekly/monthly), actively marketing the station’s services, and ensuring compliance with company policies. The position requires supervisory/leadership experience, strong customer service or sales background, budgeting and KPI familiarity, rostering experience, and the ability to work a 7-day rotating shift. A full Australian work rights status and a valid driver’s license are required. The posting highlights extensive benefits and career development opportunities within a global mobility group operating across AU/NZ and beyond.
Required Qualifications
- Experience in a supervisory, team leader, or management position
- Prior sales, retail, or customer service experience
- Reporting and rostering in accordance with budgets
- Ability to work a 7 day rotating shift roster
- Full Australian work rights
Desired Qualifications
- Experience in supervisory/management roles
- Sales, retail, or customer service background
- Strong KPI and budget management experience
- People leadership and rostering experience
- Australian work rights or eligibility to work in AU
- Proactive and proactive communication skills
- Incentive-driven performance mindset
- Experience in hospitality/transport or car rental sectors (a plus)
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