Shift Supervisor
$44,304–$44,304 year
On-site · Boston, Massachusetts, United States
Job Summary
Retail Supervisor at Boston Logan International Airport oversees staff training, cash handling, and daily store operations across multiple locations, ensuring excellent customer service and adherence to policies. Responsibilities include opening/closing procedures, coaching staff, conducting audits, cash handling and deposits, inventory replenishment and rotation, managing customer flow, assigning daily duties, and maintaining housekeeping standards. Requires prior supervision experience in retail and a high school diploma; full-time schedule including weekends/holidays; operates at an airport retail environment with emphasis on team leadership, loss prevention, and operational efficiency.
Required Qualifications
- High School Diploma or equivalent
- One or more years working as a supervisor in a retail setting
- Experience working in a retail setting, overseeing a multi-unit operation
- Provides supervision and support to store staff
- Vehicle transportation preferred due to hours of operation and limited public transportation availability
- Ability to manage, consult, and help plan daily activities with General Manager, Operations Manager, and other Supervisors
- Approachable and interactive leadership qualities
- Ability to work in a fast-paced environment
- Good time-management skills and multi-tasking abilities
- Good problem-solving skills
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