Shift Supervisor
$35,360–$54,080 year
On-siteNorth Adams, Massachusetts, United States
Job Summary
Shift Supervisor leads store execution and performance in collaboration with CVS Store Management, focuses on customer service to build consumer loyalty, and assumes responsibility for opening/closing procedures when a manager or Operations Supervisor is unavailable. Responsibilities include supervising staff, directing activities, effective communication with management and crews, handling customer questions and complaints, maintaining customer confidentiality, merchandising and presentation of weekly, promotional, and seasonal merchandise, stocking and inventory, and resetting departments per planograms. Qualifications emphasize deductive reasoning, analytical and computer skills, strong communication and supervision abilities, and a flexible schedule including early mornings, overnights, weekends, and overtime. The role entails managing workloads, ensuring store operations run smoothly, and upholding CVS customer service standards, with benefits and a part-time schedule offered.
Required Qualifications
- Deductive reasoning ability
- Analytical skills
- Computer skills
- Advanced communication skills
- Supervision skills
- Ability to work a flexible schedule including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
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