Shift Supervisor

Shift Supervisor at CVS Health is a key store-lead role responsible for supporting the Store Management team in driving store execution and customer service excellence. The role leads the staff when no manager is onsite, ensures opening and closing procedures are completed, supervises daily activities, communicates across management and crews, and handles customer questions and complaints while maintaining confidentiality. Responsibilities include supervising the store crew, merchandising and presentation, pricing, inventory and displays, and ensuring adherence to policies and daily operations with a focus on delivering a positive shopping experience. Skills emphasized include deductive reasoning, analytical abilities, strong communication, supervisory capabilities, flexibility with a variable schedule (early mornings, overnights, weekends), and proficiency with computer systems. Education preferred: High School diploma or equivalent.