Shift Supervisor
$35,360–$54,080 year
On-site · Roslindale, Massachusetts, United States
Job Summary
Shift Supervisor at CVS Health leads store operations in the absence of the manager, ensures opening/closing procedures, and drives customer service and store performance. Responsibilities include supervising store staff, coordinating actions of crews, communicating with management, handling customer questions and complaints, maintaining confidentiality, merchandise presentation, pricing, stock and inventory control, display resets per planograms, and ensuring a positive shopping experience. Requires deductive reasoning, analytical skills, advanced communication and supervision abilities, and a flexible schedule including early mornings, overnights, and weekends. The role emphasizes teamwork, operational execution, and delivering CVS’s customer-service-focused culture.
Required Qualifications
- High School diploma or equivalent preferred but not required
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