Shift Supervisor

Shift Supervisor at CVS Health leads store operations in the absence of management, supervises the store crew, ensures opening and closing procedures are completed, and focuses on delivering excellent customer service to build consumer loyalty. Responsibilities include supervising staff, communicating with management and crews, handling customer questions and complaints, maintaining confidentiality, merchandising and inventory tasks (including pricing and resets per weekly promos/POGs), and ensuring policy compliance and a positive shopping experience. Skills emphasized include deductive reasoning, analytical thinking, computer proficiency, strong communication and supervisory capabilities, and the ability to work a flexible schedule including early mornings, overnights, and weekends.