Shift Supervisor
$34,320–$49,920 year
On-siteGastonia, North Carolina, United States
Job Summary
Lead store operations by supervising crew activities, assigning tasks, and ensuring smooth execution of opening and closing procedures when managers are absent. Manage customer relations by addressing questions, complaints, and issues in accordance with company policy while maintaining confidentiality. Execute merchandise duties including pricing, stocking shelves, and maintaining displays for weekly promotions and seasonal items. Communicate effectively between store management and crew members to drive store performance and build consumer loyalty. Work a flexible schedule including early morning, overnight, and weekend shifts with 40 anticipated weekly hours. This role supports the CVS Store Management team in simplifying health care through excellent customer service and operational excellence.
Required Qualifications
- Deductive reasoning ability
- Analytical skills
- Computer skills
- Advanced communication skills
- Supervision skills
- Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Desired Qualifications
- Experience as a retail supervisor
- High School diploma or equivalent
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