Shift Supervisor - Burger King
$31,200–$31,200 year
On-siteBlakeslee, Pennsylvania, United States
Blakeslee, Pennsylvania, United StatesOn-siteFull Time$31,200–$31,200 yearEnterprise
Full TimeEnterprise
Job Summary
Oversee daily restaurant operations by assisting the GM/AM with inventory maintenance, cash control, and labor coordination. Enforce food safety standards, ensure facility cleanliness and inspection readiness, and manage customer service protocols including complaint resolution and feedback solicitation. Strategically train staff, coordinate shift assignments based on sales, and report inventory variances to leadership. Maintain compliance with brand standards, safety protocols, and all applicable laws while fostering a productive, energized team environment.
Required Qualifications
- entrepreneurial, sales-driven spirit
- strategically train and develop a productive store team
- inspire and encourage teamwork
- respond to customer complaints
- solicit customer feedback and input
- coaches team to provide and maintain a consistent high level of customer service
- Maintains a facility that is consistently inspection ready
- Complies and maintains all Department of Health, internal company and brand inspection standards
- Follows daily Onvo Safety Inspection/Emergency Response Protocols
- recognize and remove potential safety hazards
- Enforces sanitary practices for food handling
- general cleanliness and maintenance of kitchen and dining areas
- Ensures compliance with operational standards, company policies, federal/state/local laws and ordinances
- establishing consistent high quality of food preparation and service
- maintain a professional restaurant image
- ensure that the restaurant has a well-trained staff
- meet and exceed operational standards
- maintaining inventories
- Treat inventory as if it is cash
- All inventory variances researched, discussed and reported to the GM
- Makes sure all storage areas are clean
- products are well organized and labeled with the date received
- ensure all shifts are covered and properly staffed
- Coordinates daily assignments and activities of associates based on sales
- Assures proper execution of all cash management activities
- accurate cash handling
- credit card processing
- safety procedures
- Any unexplained cash shortage over $5 must be reported to GM or District Manager
- Keep Restaurant in compliance with all Brand standards
- Maintain and ensure a safe clean work environment
- Pass all internal operations training and paperwork audit
- Ensure all brand sponsored inspections are at or above brand standards
- Provide superior customer service to all of our guests
- background in customer service and hospitality
- go-getter
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