Shift Supervisor
On-siteOakland, California, United States or Berkeley, California, United States
Job Summary
Oversee service flow to uphold optimal levels of safety, cleanliness, quality, and efficiency while managing inventory, ordering, and receiving. Strategically deploy staff, monitor breaks, and ensure adherence to beverage and food preparation standards. Facilitate onboarding and training for new team members, guide them on menu offerings and operational procedures, and address guest concerns promptly. Lead efforts to achieve sustainability objectives, participate in tastings and cuppings, and consistently prepare beverages and food items to the highest quality standards. Report incidents of illness and injury as per protocol and assume responsibility for cash handling and daily deposits. Demonstrate exemplary behavior as a role model, fostering a culture of curiosity and continuous learning through constructive feedback. This role requires comprehensive knowledge of cafe expenditures, sales growth initiatives, and operational support duties. Compensation is $21.32 per hour plus tips averaging $4-$8 per shift hour.
Required Qualifications
- 6 months to 1 year of supervisory experience or experience in team leadership
- Completed Blue Bottle Academy's Barista training and validation program or will complete it within 90 days post-hire
- Existing Food Safety Certification required for the state you will be working in and for your specific role, or will obtain it within 30 days post-hire
- Basic math and computer skills
- A flexible schedule and are available to work mornings, evenings, weekends, and holidays
- Eligible to work in the United States and 18 years of age or older
- Ability to stand and walk for long periods of time
- Use of hands to reach, grip, turn, and perform precision work
- As needed, squat, bend, twist, and reach for items below waist level or above shoulders
- Ability to lift, push/pull, carry, and/or move up to 50 pounds
- As needed, climb ladders, stairs, ramps, and uneven floors and/or surfaces
- Ability to smell and taste
- Ability to listen and speak
- Exposure to environmental conditions, including elevated temperatures from food and beverage preparation equipment, and cooler temperatures in refrigerated spaces
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