Shift Supervisor-Auntie Anne's and Cinnabon

Lead shift operations by ensuring team members deliver exceptional customer service, follow brand standards, and maintain strict food safety protocols. Manage opening, daily, and closing procedures while operating the point-of-sale system to process payments accurately. Train new hires, resolve customer complaints, cross-sell products, and perform kitchen tasks including prepping, cooking, and sanitizing equipment. Monitor cash handling compliance, report observations to leadership, and maintain a solid knowledge of all plaza offerings. Available for flexible scheduling including days, nights, weekends, and holidays.