Shift Supervisor

Shift Supervisor at Tim Hortons responsible for supervising team activities during shifts to ensure guest experience, people management, and operational standards are upheld. Key duties include training and directing team members, assisting in recruitment and retention, handling shift cash procedures, maintaining records and documentation, enforcing health and safety policies, ensuring proper merchandizing and stock, driving sales, and escalating issues as needed. The role requires leadership, customer service focus, adherence to policies, and the ability to manage multiple tasks during busy periods.