Shift Supervisor

Shift Supervisor at Tim Hortons responsible for supervising team members on shift to ensure exceptional guest experience, with duties spanning people management, hospitality and operations: recruiting and retention support, directing daily activities, coaching and training staff, monitoring performance, ensuring proper cash procedures, maintaining health, safety and food safety standards, and driving sales during the shift. The role requires leading by example, handling guest concerns promptly, and ensuring compliance with company policies and operational standards while maintaining staffing coverage and a positive, productive environment.