Shift Supervisor

Shift Supervisor at Tim Hortons overseeing team member activities on shift to ensure standards around people, product, cleanliness, and exceptional guest experience. Responsibilities include leading by example, assisting in recruitment/retention strategies, directing and training team members, ensuring coverage and productivity, managing operations, cash procedures, health and safety compliance, and driving sales during the shift. Requires knowledge of restaurant policies, proper merchandising, documentation, and adherence to safety and regulatory requirements. Emphasizes guest-focused hospitality, timely guest issue resolution, and maintaining a positive, motivational work environment.