Wegmans Food Markets logo
Wegmans Food MarketsPosted 3 weeks ago

Shift Manager

$47,840–$52,520 year

On-siteBurlington, North Carolina, United States

Full TimeEntry LevelEnterprise

Job Summary

Independently manage store operations between daytime and nighttime hours, acting as a key leader and liaison among teams and various departments throughout the store. Coordinate and troubleshoot daily activities of customer service employees, partner with department management to prioritize tasks, and ensure front-end checkout operations run efficiently by monitoring traffic and managing register counts. Lead and develop a team of customer service focused members, providing resources, training, and feedback while quickly reacting to situations to solve operational challenges. Participate in special projects and assignments across the store to enhance company culture. This role requires morning, afternoon, and evening shifts including weekends, with a weekly schedule that changes.

Required Qualifications

  • Customer service experience, preferably in a food service, grocery or retail setting
  • Proven ability to multi-task and handle interruptions in a fast-paced environment
  • Computer skills
  • Must be 18 years or older
  • Morning, afternoon, evening (includes weekends)
  • Shifts end as late as 12:30am
  • Full time

Desired Qualifications

  • Experience leading a team
  • Ability to quickly learn and adapt to new situations and subject matters

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