Shift Manager
On-siteJoshua, Texas, United States
Job Summary
Direct and ensure the efficient operation of the front line and kitchen by quickly preparing customer orders according to specifications and prioritizing work load to serve customers first. Operate all kitchen equipment, maintain knowledge of operations, and report needed repairs to the Maintenance Department. Create and maintain a positive atmosphere among employees and customers while ensuring consistent product portions and quality service. Follow all safety rules, policies, and procedures, and make quick decisions to react to changing situations. Work as a team member to assure constant customer satisfaction through excellent quality, service, and cleanliness.
Required Qualifications
- Some high school courses
- Thorough knowledge of kitchen food preparation
- Register equipment operation
- Crew employment procedures
- Good interpersonal communication skills
- Good hearing
- Good vision
- Honesty
- Assertiveness and aggression (well mannered)
- Ability to follow verbal and written instructions
- Ability to read recipes
- Attention to detail
- Ability to cope with pressure
- Ability to remain calm when challenging situations arise
- Ability to work as a team member
- Ability to perform job duties with a minimum of disruption to customers or fellow employees
- Ability to tolerate standing
- Ability to tolerate walking
- Ability to lift up to 50 lbs
- Ability to stoop
- Good manual dexterity
- Ability to work rapidly and accurately during rush periods
- Ability to work as part of a team
- Ability to assure constant and consistent customer satisfaction
- Ability to provide excellent quality
- Ability to provide excellent service
- Ability to maintain cleanliness
- Ability to observe
- Ability to recognize
- Ability to make decisions
- Ability to react quickly
- Ability to adjust to different situations
- Ability to set priorities
- Ability to react quickly to the needs of the customers
- Ability to react quickly to the needs of the dining room
- Ability to react quickly to the needs of the work area
- Ability to acknowledge and speak to customers
- Ability to be friendly and courteous
- Ability to direct employees operating front line and kitchen
- Ability to report needed equipment and/or facilities repair
Desired Qualifications
- Good grooming
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