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Steak 'n ShakePosted 1 month ago

Shift Manager

$42,120–$42,120 year

On-siteColumbus, Ohio, United States or Columbus, Indiana, United States

Full TimeLarge

Job Summary

Lead daily restaurant operations with energy, confidence, and accountability. Ensure strong openings and closings by setting up the team for success, handling key-holder responsibilities, counting drawers, and managing deposits. Set the tone for the shift by motivating and coaching team members, delivering fast, friendly, and accurate service that exceeds guest expectations. Ensure all brand standards are met regarding cleanliness, food safety, and quality. Communicate clearly and respectfully with guests and team members while supporting training and onboarding of new associates. Foster a positive, team-oriented environment built on trust and respect, stepping into any station as needed to keep operations running smoothly.

Required Qualifications

  • Proven reliability and professionalism
  • Positive, servant-leadership attitude
  • Strong people skills with a passion for mentoring others
  • Commitment to exceptional guest service
  • Ability to thrive in a fast-paced environment
  • Effective communicator—both verbal and written
  • Detail-oriented, organized, and adaptable
  • Ability to manage team member performance with fairness and empathy
  • Flexible availability including nights, weekends, and holidays
  • Reliable transportation
  • US work authorization
  • High School Diploma or equivalent

Desired Qualifications

  • Prior experience in a supervisory, shift lead, or restaurant management role preferred

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