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Steak 'n ShakePosted 1 month ago

Shift Manager

$42,120–$42,120 year

On-siteMarion, Iowa, United States or Marion, Indiana, United States

Full TimeLarge

Job Summary

Lead daily restaurant operations by setting up the team for success, motivating staff, and ensuring strong openings and closings. Deliver fast, friendly, and accurate service that exceeds guest expectations while maintaining brand standards for cleanliness, food safety, and quality. Handle opening and closing duties, including key-holder responsibilities, count drawers, manage deposits, and finalize end-of-day reports. Communicate clearly with guests and team members, support training and onboarding of new hires, and step into any station as needed to keep operations running smoothly. Foster a positive, team-oriented environment built on trust and respect. Flexible availability including nights, weekends, and holidays required.

Required Qualifications

  • Proven reliability and professionalism
  • Positive, servant-leadership attitude
  • Strong people skills with a passion for mentoring others
  • Commitment to exceptional guest service
  • Ability to thrive in a fast-paced environment
  • Effective communicator—both verbal and written
  • Detail-oriented, organized, and adaptable
  • Ability to manage team member performance with fairness and empathy
  • Flexible availability including nights, weekends, and holidays
  • Reliable transportation
  • US work authorization
  • High School Diploma or equivalent

Desired Qualifications

  • Prior experience in a supervisory, shift lead, or restaurant management role preferred

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