Shift Manager
On-siteSheffield, England, United Kingdom
Job Summary
Lead and motivate your shift team by creating a positive, high-energy work environment where everyone embodies Mas Heart. Drive memorable experiences by ensuring every customer interaction reflects the commitment to creating moments that matter. Own quality and standards by partnering with the team to deliver exceptional food quality and service every single shift. Live the values by bringing Mas Heart, Mas Value, and Mas Flavour to your leadership every shift. Support performance by providing feedback, coaching, and recognition to help your team grow. This permanent position offers flexible scheduling with shift pattern guarantees, a competitive hourly rate with a supervisory premium, and a clear pathway to Assistant Manager.
Required Qualifications
- Previous customer service or hospitality experience required
Desired Qualifications
- A Live Mas attitude - Someone who leads with energy, personality, and genuine passion
- Mas Heart in action - You build strong relationships with your team and show genuine care for their development
- Natural leadership - You're calm under pressure, lead by example, and bring out the best in others
- Team spiral mentality - You thrive lifting others up and creating a culture of recognition
- Reliability & adaptability - You're dependable, hardworking, and embrace the pace of shift leadership
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