Shift Manager - Portland
On-site · Portland, Texas, United States
Job Summary
The Shift Manager is responsible for providing leadership and delivering excellent customer service while overseeing operational responsibilities during shifts. Key responsibilities include executing Speed of Service goals, resolving guest complaints, maintaining a clean and orderly environment, managing food costs and employee labor, ensuring compliance with safety standards, and facilitating effective communication among the restaurant team. The role requires high school education, restaurant experience, and relevant certifications. The candidate must also demonstrate personal effectiveness, organizational skills, and collaborative spirit.
Required Qualifications
- One year restaurant experience preferred with proven lead experience on all shifts
- Must be 18 years of age
Desired Qualifications
- Shift Manager certification
- Food safety certification according to state or local requirements
- Reliable transportation and valid driver's license
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