Shift Manager
$41,600–$41,600 year
On-siteGaithersburg, Maryland, United States
Gaithersburg, Maryland, United StatesOn-siteFull Time$41,600–$41,600 yearHigh School Or EquivalentLarge
Full TimeHigh School Or EquivalentLarge
Job Summary
Plan shift duties, verify compliance with procedures and protocols, and resolve operational problems as they arise. Coach and lead the crew without supervision while providing operational and technical training. Open and close the restaurant, manage inventory logging, and assist with staffing and controllables. Handle customer complaints to maintain satisfaction and uphold sanitation, health, and safety standards. Assist the General Manager in ensuring a smooth end-to-end operation.
Required Qualifications
- High School Diploma or equivalent
- 1+ year of experience in similar roles or with customer experience
- Demonstrates strong leadership potential by actively supporting team dynamics
- Committed to guest satisfaction, upholding a guest-first mindset in all interactions
- Fluent in English & Spanish
- Ability to work with computers
- Must follow the company Personal Care and Hygiene policies
- Ability to lift and push 50 lbs
- Ability to stand for long periods
- Flexibility to work nights, weekends, and holidays
- Must have excellent interpersonal communication skills to work with others
- Sense of urgency
- Attention to details
- Proactively help where it is most needed in the restaurant
Desired Qualifications
- Food Handlers Card/ ServSafe Certification
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